Fully web based Video Conferencing system for
web sites, Content Management Systems, and Forum Systems, which have
community, oriented web portals, as well as E-Commerce and Technical Support
Sites. HearYou Communicator utilizes the Customer management Systems or
Forums existing user administration systems within, and can be customized
extensively to suit the needs of any Community based site. HearYou
Communicator and its associated products, when used in Support or Sales
based sites, allows users to interact directly with product managers, sales
and technical support staff, as well as other users. With HearYou
Communicator's content interfaces within the chat area, custom content can
be displayed directly within the chat area helping to answer customer
questions and help users access additional site content, as well as promote
additional site services.
HearYou have introduced a customer service
System that gives a live chat interface between customers and a company's
customer service personnel. The idea is simple. If you have a problem whilst
on a company website you simply click the link to the live interface and use
the chat box to chat to the customer services person. The great advantage is
the fact that you can see who you are talking to live in the video window
giving the customer a better experience of your company. The video window
builds trust in the transaction. If the customer has speakers on their
system then the answers to the questions can be spoken back to the customer.
A great system for any business!
Audio/Video Instant
Messenger
A
Video-IM application that allows for a custom audio video instant
communicator solution to be integrated into client’s websites. Clients
have two options to either pay a one-time license fee, or use our Complete
Hosting Plans. We can integrate into most existing web sites and completely
customize the application GUI's.
